If your service is struggling with any aspect of understanding the National Quality Framework (NQF), or accessing appropriate training to help increase your knowledge, you may be eligible for support.
Support Strategies may include:
- Initial phone support and/or face to face visit to provide information and support for services in relation to the NQF
- Capacity building and strength based approaches to ensure that the service is supported and encouraged in their knowledge and autonomy in relation to the NQF
- Identification of training or professional development that will enhance service practice and approaches to providing a quality program.
- Attendence at staff meetings and/or management committee advisory meetings
- Support for educators to develop their Quality Improvement Plan (QIP)
- Support for educators to implement any required changes, within the service environment, policy and daily routines
- Provide referral to other relevant recognised authorities for further information or resource.
Individual Service Support is collaborative support provided by a professional consultant to a service. The consultant is contracted by the Professional Support Service Provider (PSSP) on behalf of Children’s Services Central to enhance the capacity of the service to achieve and maintain the quality standards and to work with challenges experienced by the service.
AIMS
To support and promote high quality programs and environments for children with a focus on developing the skills, knowledge and attitudes of children’s services staff/carers.
Who is eligible for support?
A service may be eligible for support for the following reasons:
- Service is experiencing challenges that are a barrier to providing a quality service
- Service is requiring extra support to implement the NQF
- Service is referred to Children’s Services Central by the ISA or other relevant organisation/agency
- Service is identified and referred to Children’s Services Central through a training workshop or in discussion with a PSSP.
Support Strategies delivered by the Support Consultant may include:
- Initial phone support/Face to face visit to provide information and support
- An initial consultation visit/phone call to the service to begin an Individual Service Support Plan
- Capacity building and strength based approaches to ensure that the service is supported and encouraged in their knowledge and autonomy in relation to the issue or challenge;
- Identification of training or professional development that will enhance service practice and approaches
- Attendance at staff meetings / carers advisory meetings
- Support for staff /carers to implement any required changes, within the service environment, policy and daily routines
- Provide referral to other relevant recognised authorities for further information or resource
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