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These factsheets are under review as a result of the introduction of the NQF. Much of the information is still releveant to OOSH Services in NSW, however, please also refer to the "Education and Care Services National Regulations", the "National Quality Standard" and "My Time, Our Place".
The OOSH Development team has created and regularly updates, a number of factsheets on a wide range of topics that we frequently receive calls on.
You can view them here on the website in PDF format or download them and print them for later use.
These factsheets belong to Network of Community Activities and are protected by copyright. All rights are reserved. Please follow these guidelines:
• You may retrieve the fact sheets for information only.
• You may save a local copy or send it to your printer for your own personal use.
• Any commercial use is expressly prohibited.
Please note that the factsheets are numbered in the order they were produced i.e. higher numbers are newer factsheets.
#1 Contact List
This Factsheet is currently under review. Please contact the OOSH Development worker at Network for information. |
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#5 Establishment
This Factsheet is currently under review. Please contact the OOSH Development worker at Network for information. |
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#6 Fundraising
Information on the legalities/practicalities and twenty fundraising ideas.
(PDF format - 504KB) |
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#8a Management Committees
This factsheet provides general information on the role of the management committee of an Outside School Hours Care Service.
(PDF format - 820KB) |
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#8b Management Committees - Roles and Responsibilities
This factsheet provides general information on the roles and responsibilities of the main office bearers for an Outside School Hours Care Management Committee.
(PDF format - 292KB)
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#8c Management Committee Meetings
This factsheet provides general information about the types of meetings that the Management Committee of an Outside School Hours Care service would hold throughout the year.
(PDF format - 272KB)
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#8d Getting the Most Out Of Management Committee Meetings
Ideas for holding successful and effective meetings.
(PDF format - 205KB)
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#8e Getting Organised for Your AGM
Annual General Meeting Checklist.
(PDF format - 205KB)
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#9a OH&S - Overview
This Factsheet provides an overview of Occupational Health and Safety (OHS) and the responsibilities of OOSH services in relation to OHS.
(PDF format - 556KB) |
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#9b Risk Assessment and Management
This Factsheet provides an overview of Risk Assessment and Management and the responsibilities of OOSH services in relation to this topic.
(PDF format - 520KB) |
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#9c OH&S “Hot Spots” in OOSH
This Factsheet provides an overview of areas (hot spots) that OOSH services need to consider in relation to Occupational Health and Safety.
(PDF format - 300KB) |
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#11 Incorporation
This Factsheet is currently under review. Please contact the OOSH Development worker at Network for information
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#15 Publicity
Discusses the need for publicity and ideas for raising awareness/ increasing attendance at the centre.
(PDF format - 1MB) |
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#17 Venues
This Factsheet is currently under review. Please contact the OOSH Development worker at Network for information. |
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 #19 Orientations
Gives ideas about welcoming new staff, families and committee members.
(PDF format - 204KB) |
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#26 Employment of an OOSH Bookkeeper
Why do OOSH centres need a book keeper? This factsheet outlines the tasks and responsibilities of the bookkeeper.
(PDF format - 224KB) |
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#27 Policies for QA
This Factsheet will be reviewed with the introduction of the National Quality Framework in 2012. |
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| #28 Record Keeping
This Factsheet will be reviewed with the introduction of the National Quality Framework in 2012.
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#29 Confidentiality
Explains why confidentiality is important in OOSH and lists ways you can improve confidentiality.
(PDF format - 148KB) |
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#30 Insurance in the OOSH Centre
Explains the various kinds of insurance that are required when running an OOSH service.
(PDF format - 340KB)
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#33 Complaints/Grievances Procedures
Provides steps for handling complaints/grievances within an OOSH Centre. Contains an example procedure for inclusion in family information packages.
(PDF format - 260KB) |
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#34 Private Transport Options for BASC - Minibus
This Factsheet is currently under review. Please contact the OOSH Development worker at Network for information. |
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#35 Welcome to Country
You may wish to include a ‘Welcome to Country’ or an ‘Acknowledgement of Country’ at the beginning of functions, ceremonies, events and meetings organised by your OOSH service.
(PDF format - 164KB)
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#41 Reports Matter
An essential part of the OOSH Coordinator’s job is to report on the service’s progress to the Management Committee.
(PDF format - 436KB)
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#7 Job Descriptions
Contains information on what a job description is and samples for Coordinators and Child Care Assistants.
(PDF format - 268KB) |
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#16 Staff Supervision & Appraisal
Introduction to the process and methods of supervisions and appraisal, with reasons and benefits of conducting them.
(PDF format - 272KB) |
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#18 Volunteers
Discusses the appropriate use of volunteers, how to manage them and insurance considerations.
(PDF format - 204KB) |
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#20 Employment Offer and Contracts
Making a job offer, letter of appointment, letter of rejection, employment contracts. Includes sample letters.
(PDF format - 632KB) |
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#21 Reference Checks
Takes you through the process of conducting reference checks on potential staff members.
(PDF format - 292KB) |
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#22 Staff Handbook
Explains how to put together a staff handbook and the important information that should be included.
(PDF format - 544KB) |
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#25 Regional Networking
The benefits of regional networking and issues involved in setting up a Network.
(PDF format - 484KB)
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#38 Staying Calm
Explains how to stay calm when dealing with the situation of a dissatisfied or angry parent.
(PDF format - 268KB)
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#40 Staff Orientations
How to conduct an effective orientation to make the employee feel like part of the team, understand goals and expectations to spark productivity and commitment.
(PDF format - 1.1MB)
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#42 Time Management
This factsheet contains tips on time management for the smart OOSH professional who will know how to prioritise their work on a day-to-day basis.
(PDF format - 664KB)
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#43 Team Building
If the team is working well there are many satisfying experiences, however, when it is not it can be extremely frustrating for individual members and have a flow on impact to children in your care. Here are some ideas for Team Building in your centre.
(PDF format - 188KB)
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#46 Creating a Less Stressful Working Environment
It is really important when working with children
and families that we find ways to recognise and manage increased stress.
(PDF format - 209KB)
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#48 Effective Leadership
Behind every effective team is an effective leader, but what makes an effective leader?
(PDF format - 258KB)
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#3A Enrolment & Orientation
This Factsheet provides basic information for OOSH services regarding the requirements for enrolling children into the service and providing an orientation process.
(PDF format - 408KB) |
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#12 Family Handbooks
A guide to family handbooks with suggested contents.
(PDF format - 360KB) |
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#14 Family Involvement
Discusses how to get families involved in the running of the centre or as helpers. Includes information on increasing NESB parent involvement and ideas for reaching out to parents.
(PDF format - 260KB) |
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#23 Building Community Links
About developing relationships, working together, promoting communication lines, sharing, co-operating and networking with others. (PDF format - 1MB) |
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#39 Hard Issues
How to talk to parents about difficult issues regarding their children.
(PDF format - 568KB)
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